Privacy Policy
How we collect, use and protect personal information when you visit this website or contact us.
Last updated: [EFFECTIVE DATE]
Who we are
This website is run by [LEGAL ENTITY NAME], the management company of BGS Group of Companies, registered in Dubai, United Arab Emirates, with trade licence number [TRADE LICENCE NUMBER]. In this page, "BGS Group", "we", "us" and "our" mean that company.
What this policy covers
This policy covers this website and the enquiries you send to BGS Management. Each of our companies, such as BGS Jewellery, BGS Corner and BGS Travel & Tourism, runs its own website and has its own privacy policy for its own customers. Please read that policy when you use their website.
Information we collect
We only collect information that you choose to give us, or that your device sends automatically when you visit this website.
- When you email or call us: your name, email address, phone number, the company you represent and anything you write in your message.
- When you visit the website: technical details that your browser sends, such as your IP address, browser type, device type, the pages you open and the date and time of your visit. Our hosting provider keeps these in standard server logs.
Please do not send us sensitive personal information, such as health details, religious beliefs or identity documents, unless we ask for it for a specific and lawful reason.
How we use your information
- to reply to your enquiry and keep a record of it;
- to discuss partnerships or other business with you;
- to pass your enquiry to the right BGS company when it is about their products or services;
- to run, secure and improve this website;
- to meet our legal and regulatory duties.
Our legal basis
We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other laws that apply to us. We rely on your consent when you contact us, on what is needed to answer you or to take steps you ask for, and on our legal duties. Where consent is the basis, you can withdraw it at any time.
Information sent outside the UAE
Some of our service providers may store or process information outside the United Arab Emirates. When that happens, we take reasonable steps to make sure your information stays protected, as the law requires.
How long we keep it
We keep personal information only for as long as we need it for the reasons above. After that we delete it or make it anonymous, unless the law requires us to keep it for longer.
How we protect it
We use reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access. No website or email service can be completely secure, so we cannot promise absolute security.
Your rights
Subject to the law, you can ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is wrong or incomplete;
- delete your information;
- limit or stop how we use it;
- stop using it where you gave consent.
To make a request, contact us using the details below. We may need to confirm who you are first. We will answer within the time the law allows. If you are not happy with our answer, you can complain to the UAE Data Office.
Children
This website is meant for adults and businesses. We do not knowingly collect personal information from anyone under 18.
Links to other websites
This website links to the websites of our companies and to other sites. Those websites have their own privacy policies, and we are not responsible for how they handle your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
BGS Management
Email: info@bgsgroupofcompanies.com
Phone: +971 56 786 2010
Address: [REGISTERED ADDRESS], Dubai, United Arab Emirates
